Writing
Audio-Forward UX: Meeting Listeners Where They Are
Spotify’s experience isn't defined or constrained by the bounds of a smartphone screen, and neither are our design and user research practices.
I worked with Colette Kolenda (User Research) and Shannon Gallagher (Sr. Designer) to break down the concept of “audio-forward” UX, discuss the Modes framework we created to help us grapple with the unique realities of how people use our service, and give readers a look at a couple of projects that are designed to bridge contexts and provide value, utility, and delight – whether you’re looking at the app or not.
